Sea Life Park Hawaii New
In-Park Payment Process

Make Faster, Safer Payments in 2022

Transitioning to smoother, safer in-park operations this summer. Offering free Cash to Card services.

The most important part of your experience with us at Sea Life Park Hawaii is ensuring you have a great experience! That’s why we are transitioning to a smoother, safer process for making payments during a visit to Sea Life Park. Beginning August 22, we will accept only electronic payments such as debit cards, credit cards, and mobile payments like Apple Pay and Google Pay. All you have to do is swipe or tap to pay at any admissions office, food stand, gift shop, or park game – no digging for change to pay or waiting for cash back from our staff. Moving to a fully electronic payment system will streamline the payment process for both Guests and Team Members, making paying for everything from tickets to sweet treats safer, simpler, and more secure.

Only have cash? You’re still covered! Guests will have free access to multiple easy-to-use Cash to Card Kiosks conveniently located throughout Sea Life Park Hawaii. You can transfer your cash free of charge onto a card, use it throughout the park, and if you have money left over, use it anywhere else that cards are accepted.

Still have questions? Check out our list of Frequently Asked Questions below.

employee interacting with guest
By transitioning to only accepting electronic payments such as debit cards, credit cards, and mobile methods like Apple Pay, Sea Life Park Hawaii will provide a faster, safer and more Guest-friendly experience. Staff will spend less time handling cash and more time serving Guests, reducing our reliance on this less secure method of payment.
Beginning August 22, Sea Life Park Hawaii will solely accept electronic payments. These include all major credit and debit card providers (Visa, MasterCard, AMEX, Discover) and secure mobile payment systems (Apple Pay, Google/Android Pay, Samsung Pay). We do not accept cash, however, Guests can transfer cash onto a prepaid card through a simple and safe process at several Cash to Card Kiosks located throughout Sea Life Park Hawaii.
No, cryptocurrencies will not be accepted at the park.
Sea Life Park Hawaii guests can transfer anywhere from $1 to $500 onto a prepaid card at several kiosks located throughout the park. This transfer process is free, and the card can be used throughout the park and any outside locations where credit or debit cards are accepted.
The Cash to Card Kiosks are free to use; there is no fee to load cash onto the prepaid card. If the card is used regularly, there is no recurring fee. After 92 consecutive days of no transaction activity, however, a $3.95 fee will be charged each month.
None! Use of the kiosks is anonymous, helping make the cards provided among the most secure forms of payment possible.
The card can be used anywhere payments are made throughout Sea Life Park Hawaii. Outside of the park, it can be used at any location that accepts credit or debit cards.
Prepaid cards cannot be reloaded. Instead, get a new prepaid card free of charge at a nearby Cash-to-Card kiosk.
There are several ways to check your balance. First, you can swipe the card and see the balance at any Cash to Card Kiosk at Sea Life Park Hawaii. You can also visit or call the number listed on the back of each card.
There are no penalties or fees if you attempt to make a purchase that is larger than the amount of funds on the card. You will need to provide another form of payment to complete the transaction or load additional money onto a new card.
First, please be sure to take the receipt issued during your transaction at the Cash to Card Kiosk. This will list the amount of cash you deposited. Then, head to the nearest Guest Services location. At Sea Life Park Hawaii, Guest Services can be found near the front entrance. A Team Member will work with the card provider to resolve the error as quickly as possible so you can get back to fun!