Accessibility

For guests interested in any interactive program:

We do not allow a pregnant person in the dolphin interactive programs under any circumstances. Some interactive programs require strenuous activities; therefore, your ability to participate might be affected by your medical or physical condition. If you are currently under the care of a physician or have recently undergone a surgery, please check with your doctor before signing up for an interactive program. If you are uncomfortable swimming or floating in deep water, we recommend you do not participate in any interactive program. The Park does not provide medication, insulin, or other medical treatments or devices, other than basic first aid. Be aware of these factors and plan your visit accordingly.

 While the Park complies with federal and state disability and accommodation laws, there may be some attractions, activities, or areas of the Park, which may not be safely accessible to all persons. At the Park, safety is the only consideration that takes precedence over fun! 

In general, you should only engage in activities or participate in certain attractions, if you are in good health and believe that you can safely do so, and only then if you are not under the influence of any drugs or alcohol or other substances which may impair your judgment or ability to safely enjoy an activity. Do not ride or participate in if you know or suspect that you may be pregnant, have high blood pressure or other heart condition, neck, back/spine or body problems, motion sickness or balance issues, recent surgery, neurological or vision disorders, conditions affecting coordination and muscle control, seizures or fainting spells, or any other medical condition that may affect your ability to fully enjoy the activity or ride in a safe and controlled manner. You should not participate if you have any impairment or condition that would prevent you from following any safety requirement.

 For your safety and the safety of others, program participants with medical devices may be prohibited from certain programs (e.g., a cast, or a back brace). 

These rules are necessary to prevent serious hazards associated with medical devices or prosthetics coming loose—which can result in serious or severe injuries to the individual, animal or other persons. We cannot rely on assurances that “my prosthetic won’t come off” -- there is absolutely no means for the Park to verify the reality of that assurance on a case-by-case basis, or to ensure that a prosthetic is so securely attached that it won’t detach during a particular ride experience..

Please speak to a Park manager with any questions or for further clarification on program basis. If permitted without the prosthetic device, we ask that you have a friend or family member take possession of the device while you enjoy the program.  If that is not possible, we will try our best to assist you by retaining the device until you have enjoyed your program (notwithstanding, please understand that we are not a “bailee” and we cannot assume responsible for any devices, nor shall we incur liability for theft, loss or damage).

 In addition, please understand that there are some programs where the existence of all limbs may be necessary in order for you to be safely restrained. In such situations, for everyone’s safety, we regret that we cannot allow any such person to go on those rides and programs.

Your Ticket
Check Out Our Deals on Advance-Purchase Tickets

Check Out Our Deals on Advance-Purchase Tickets